Know Your Right

Know your right as a consumer! We as students are the consumers of our beloved university, Unversiti Malaysia Sabah!

It is a very important awareness that we as a university student that need to be cultivated and practise it!

The rights that you have, are a lot.

So here, i would like to share a right that we as a consumer (student) that should practise.

THE RIGHT TO COMPLAIN!

Complain seem like a negative word to most of us but in my opinion, actually it is a way for us to channel our disappointment to the right person through a polite manner. Complain can help both the one who complain and the one being complained. When you complain, you will not bottle up your anger inside your heart ( which BAD, REally bad for your health) and you did a good job as a consumer. Besides, the one that get the complain also can improve their service, their attitude and to achieve excellence.

However, a good complain, an excellent complain need to have all the details that can help to investigate and give back response to the one that complain.

A good complain need to be cover at least the following details:

• 1) Full name
• 2) Contact number(response back)
• 3)The complain (need the details of time, date, incident, people involved, and etc)

Here the good news is that we, Exco Perumahan dan Perkhidmatan Pelajar (3P), Majlis Perwakilan Pelajar(MPP) will have this complain service to help you to voice out your everything about everything.

I know you will say :" i make a lot of complain before but no response. Here we will have a mechnism that will solve this issue. But will keep it as secret now till next week 23 July then you will find out!
This service will be started next week , 23 July 2008 at MPP office. So please come to our MPP office and voice out and get the response that you hope for. BY complain, we can improve more!

Now, is your time to complain! Let Complain!